Browsing: customers

When a bank’s customer dies, a patchwork of rules and regulations that vary by jurisdiction creates a potential nightmare for survivors and creditors alike. The industry…

Financial services firms have a responsibility to help more people — especially younger generations — navigate an increasingly complex financial landscape with clarity, confidence and optimism,…

Well, it appears the rumors were true. You’ll soon be able to earn Bilt points when you make your monthly mortgage payment.Today, UWM and Bilt announced…

As the U.K.-based neobank Revolut is looking to expand its U.S. footprint, it is launching a new promotional campaign aimed at New York City commuters.New Revolut…

When Justin Klish stumbled upon an ad for Yieldstreet in February 2022, he said, it was the company’s tagline that stuck in his head.”Invest like the…

Who owns bank customers’ data? It’s a murky legal question, and answering it will determine the relationship between banks and fintechs in a future of open…

Sam Sidhu, the incoming president and CEO of Customers Bancorp, says the recent enactment of federal stablecoin legislation is a validation of the Pennsylvania company’s yearslong…

Forgotten phone numbers, lingering in customers’ profiles, are a potent weapon for fraudsters, turning a cornerstone of digital security — multifactor authentication — into a direct…

American Express has long benefited from a focus on wealthier customers who appreciate the credit card company’s travel and dining perks.That has helped insulate the company…

Angel Navarrete/Bloomberg As cryptocurrencies become increasingly mainstream in financial services, banks are thinking about taking advantage of this trend and offering in-house crypto custody services to…