Browsing: Collections

Key Insight: Agentic AI could automate consumer hardship handling in collections.Expert Quote: Akuvo CEO Jay Mossman says AI can help the company scale without increasing headcount.Supporting…

When a debt goes to collections, it can feel overwhelming and stressful. You might get calls or letters from a collection agency asking for payment, and…

Discovering that a debt has been sent to collections can feel overwhelming—but it doesn’t have to be. This is a common situation, and there are clear…

Between their credit card balances, mortgages, auto loans, home equity lines of credit and student debt, Americans owe a record $18.2 trillion, according to a new quarterly…

A person walks on campus at Muhlenberg College in Allentown, Pennsylvania, U.S. March 26, 2025. Hannah Beier | ReutersThe U.S. Department of Education is set to restart…

US President Donald Trump signs executive orders relating to higher education institutions, alongside US Secretary of Education Linda McMahon (R), in the Oval Office of the…

As of Monday, the U.S. Department of Education is restarting “involuntary collections” on federal student loans that are in default, which may seriously damage the credit scores of millions of…

WASHINGTON, DC – APRIL 30: Education Secretary Linda McMahon speaks during a Cabinet meeting at the … More White House on April 30, 2025 in Washington,…

After a five-year suspension that began in March 2020, the Trump administration is turning the student loan default collections machine back on. Millions of borrowers with…

NEW YORK, NEW YORK – MARCH 07: United States Secretary of Education Linda McMahon visits “Fox & … More Friends” at Fox News Channel Studios on…